1. Can l pay my LankaBangla Credit Card bill through MeghnaPay?

• Yes, you can pay your LankaBangla Credit Card bill payment through MeghnaPay App (Android & iOS).

2. Is it possible to pay both VISA & Mastercard LankaBangla Credit Card with MeghnaPay?

• You can pay both VISA & Mastercard LankaBangla credit card bill with MeghnaPay.

3. How long it requires to update the LankaBangla Credit Card Bill after successful payment with MeghnaPay?

• Your LankaBangla credit card bill payment will be updated within next working day.

4. What information are required for paying your Lankabangla Credit Card through MeghnaPay?

• Your LankaBangla Credit Card Number is required for bill payment through MeghnaPay.

5. What are steps of LankaBangla Credit Card Payment through MeghnaPay App?

• Step 1: Login to MeghnaPay App and tap on Card Payment
• Step 2: Agree the terms of payment.
• Step 3: Select LankaBangla from the list.
• Step 4: Enter your LankaBangla Card Number and click on next.
• Step 5: Check your Outstanding Bill amount, enter Payment Amount and Enter MeghnaPay PIN and Click on NEXT. (if you want to save your card number as beneficiary click on YES in alert)
• Step 6: Check the information properly and tap on CONFIRM icon for successful transaction.
• Step 7: Customer will receive system generated confirmation message as well as a Receipt which can be downloaded from MeghnaPay App.

6. What is the service charge for LankaBangla Credit Card Payment through Customer MeghnaPay Account?

• .08% of the transaction amount (minimum Tk 5) from MeghnaPay Customer Wallet.

1. Can customer make donation payment through MeghnaPay?

• • Yes, you can donate through MeghnaPay App (Android & iOS).

     2. What are the steps of donation payment through MeghnaPay?

• • Please provide your personal information in websites of your preferred volunteering organization
  • Click on the designated link to proceed to the next step
  • Select Mobile Banking from Payment Options
  • Select MeghnaPay from Mobile Banking
  • Enter your MeghnaPay account number
  •  Enter 6 digit OTP sent to your mobile and MeghnaPay PIN to complete the transaction

      3. What is the minimum or maximum limit of donation payment through MeghnaPay?

• • There is no minimum or maximum limit for donation payment.

4. How long it requires to update the donation payment with MeghnaPay?

• • Donation payment will be updated instantly.

5. How many time customers can make donation payment through MeghnaPay?

• • At present, there is no limit for donation payment.

6. Is there any service charge for making donation payment through MeghnaPay?

• • Donation payment is completely FREE from MeghnaPay Wallet.

1. Definitions

MeghnaPay Account - It is a virtual storage of money that can be accessed From mobile phone. After successful registration, customer mobile number will be identified as MeghnaPay Account Number.

Channels to access MeghnaPay – MeghnaPay Mobile App.

Cash-in Deposit of e-money into MeghnaPay Account From MeghnaPay Agent Point or MEGHNA BANK Branches.

Add Money – Deposit of e-money into MeghnaPay Account From Meghna Bank accounts.

Cash-out – Withdrawal of e-money From MeghnaPay Account through MeghnaPay Agent Point or MEGHNA BANK Branches.

Send Money/ P2P - Transferring e-money From one MeghnaPay Account to another MeghnaPay Account.

Fund Transfer – Fund transfer between Bank Account and MeghnaPay Account which includes sending or receiving money in selected Bank Account using MeghnaPay.

ATM Cash Withdrawal - Withdrawing cash From ATM using MeghnaPay Account.

Utility Bill Payment – Initiating Payment of utility bill (Water, Gas, Electricity, Telephone) of different service providers using MeghnaPay Account.

Mobile Recharge - Recharge any Mobile Number using MeghnaPay Account.

Payment/ Merchant Payment - Paying From customer MeghnaPay Account to Merchant account (Physical/ Online) against purchasing any product or service.

MeghnaPay Account PIN - This is 5 digits secret number like a password to secure MeghnaPay Account.

OTP/Code for MeghnaPay Account Registration - One Time Password (OTP) or Code received through SMS while registration and first time Login to the MeghnaPay App to ensure secured use. This code can be used only once and remains valid for 03 (three) minutes.

OTP/Code for Cash-out - One Time Password (OTP) or Code received through SMS to be used in order to Cash-out From any MeghnaPay Agent Point, MEGHNA BANK Branch or ATM.

Transaction ID - A system generated unique reference number against each transaction that can be retained as transaction identification.

Reference/ Biller Id - ID that is given as a reference or identification of a specific transaction.

2. How to open a MeghnaPay Account?

- You can open MeghnaPay Account instantly by Self-registration through MeghnaPay Mobile App. Just download MeghnaPay App From Google Play Store or Apple App Store and Sign Up to open account by capturing your own live photo and personal NID card. Also, Customers will be able to open their MeghnaPay account by using debit card of their existing Meghna bank account through Mobile App.

You can also visit any MEGHNA BANK Branches or MeghnaPay Agent Point with both original and photocopy of your Photo ID and one copy of lab print passport size photograph (if required).

3. Who can open a MeghnaPay Account?

- Anyone with the age of 18 years or above with a valid Photo ID as Bangladeshi citizen.

4. What is my MeghnaPay Account number?

- Your MeghnaPay Account number is your mobile number which you have registered and mentioned in your KYC.

5. What are the necessary documents for registration?

a) For Self Registration through MeghnaPay Mobile App

• You have to capture your own Live Photo and your personal NID card.

b) For Registration through Paper-based KYC form From MeghnaPay Agent or MEGHNA BANK Branch

• Duly filled up KYC form

• One Passport size Photograph (Lab Print) of account holder.

• Both Original and Photocopy of your Photo ID (NID)/Passport/Driving License.

6. Can I use the same mobile number to open MeghnaPay Account that has been using for other Mobile Banking accounts?

- Yes. One mobile number can be used for several Mobile Banking accounts.

7. What will happen to my MeghnaPay Account if I change my Mobile Number?

- You have to register and open a new MeghnaPay Account against your new mobile number and close the previous/existing MeghnaPay Account. To close your MeghnaPay Account, you need to visit Meghna Bank Branch physically.

8. Do I need a Bank Account to avail MeghnaPay Account services?

- No. Bank account is not mandatory to avail MeghnaPay Account services.

9. Are my mobile PIN, SIM PIN and MeghnaPay PIN are the same thing?

- No, they are different.

10. Is MeghnaPay account secured to use?

- Yes. MeghnaPay account is secured with 5 digit PIN for each login to mobile App and customer need to input PIN to execute any transaction. Moreover during first login customer need to enter OTP to verify his/her account. 

1. Is e-Mutation Fee Collection Service available on both MeghnaPay App and USSD (*735#) channel?

• e-Mutation Fee Collection service is available Only on MeghnaPay App.

2. What information is required for e-Mutation Fee Payment through MeghnaPay?

• To pay e-Mutation Fee through MeghnaPay, customer needs “Tracking (abedon) Number”. 

3. What is “Tracking (abedon) Number”?

• “Tracking (abedon) Number”is the e-Mutation application number which is generated by customer/applicant after from e-mutation site.

5. How to generate “Tracking (abedon) Number”?

• By clicking on e-Mutation Application Linkcustomer can apply for e-Mutation. Customer needs to fill up all the required fields. After confirming the (submit) button, a page will appear with the Tracking number and e-mutation system will notify through SMS.

6. How can Customer pay e-Mutation Fee through MeghnaPay App?

• Step 1: Login to MeghnaPay App and tap on “Fee Pay”
• Step 2: Select e-Mutation Fee from e-Service list.
• Step 3: Enter “Tracking (abedon) Number”and click next.
• Step 4: System will fetch and show e-Mutation fee amount automatically.
• Step 5: Check the information and enter MeghnaPay PIN.
• Step 6: Tap on Pay icon for successful transaction. Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.

7. Is it possible to pay e-Mutation fee from MeghnaPay Agent Points?

• Yes, along with customer own app, you can able to pay the fee from any MeghnaPay Agent Point.

8. Is there any service charge for e-Mutation Fee through Customer MeghnaPay Account?

• 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher) from MeghnaPay Customer Wallet and MeghnaPay Agent Points.
• No Service Charge will be applicable from Meghna Bank Branches.

1. How to open MeghnaPay account instantly?

- Simply download MeghnaPay App From Google Play Store for Android Handset or Apple App Store for iOS Handset

- If you are existing Meghna Bank customer, you can open MeghnaPay account using your Debit Card information.

- Otherwise, fill up the digital e-KYC form with valid information, capture your own live photo and upload personal NID card photo to open MeghnaPay account.

- MeghnaPay App download link: Google Play Store: https://play.google.com/store/apps/details?id=com.modefin.meghnaui Apple App Store: https://apps.apple.com/us/app/meghna-pay/id1672955058

2. Who can open MeghnaPay account?

- Bangladeshi National

- Age 18 years or above

- Having a valid Photo National ID/Passport/Driving License (For self-registration only NID is acceptable)

3. Can I open MeghnaPay account, if I am already a Meghna Bank Account Holder?

- Yes

- Download MeghnaPay App, enter your mobile number which is linked to Meghna Bank Core banking account.

- Select ‘Existing Meghna Bank Customer’ option

- Insert your debit card information (only debit card is acceptable)

- Only individual, savings and current accounts are acceptable

- Joint or organization accounts are not allowed for MeghnaPay account registration.

- If multiple accounts are linked to your debit card, all accounts will be linked to your MeghnaPay account after registration.

4. What should I do after completing registration?

- You will receive a confirmation SMS after successful registration along with system generated MeghnaPay PIN.

- Open MeghnaPay App, enter MeghnaPay account Number and the PIN received through SMS for the first time Login.

- You will receive OTP through SMS to verify your MeghnaPay account.

- Change your default PIN by entering Old PIN (PIN received through SMS), New PIN (as your choice) and re-enter the new PIN.

- Now you can login to MeghnaPay using your own chosen PIN.

5. How long is it required to active MeghnaPay account after registration?

- Your account will be activated instantly after registration and able to access all MeghnaPay services immediately after registration.

6. What information I need to provide for opening MeghnaPay Account?

- Your valid Mobile Number

- Capture or Upload your NID Card picture

- Capture your own photo and other personal information as required

7. Is there any charge for opening MeghnaPay account?

- No Service Charge is applicable for Customers to open MeghnaPay account through MeghnaPay App, Agent point or Meghna Bank Branch.

8. What kind of Mobile Handset is required for opening MeghnaPay account?

- MeghnaPay App will work on your Smartphone if it is a compatible for your Android device as well as for iPhone. Also you need to download the latest version of MeghnaPay App. 

1. Is e-Porcha Fee Collection Service available on both MeghnaPay App and USSD (*735#) channel?

• e-Porcha Fee Collection service is available Only on MeghnaPay App.

2.       What information is required initiating for e-Porcha fees Payment through MeghnaPay?

• To pay e-Porcha fees Payment through Meghnapay, customer needs “Reference ID”.

3.       What is “Reference ID”?

• “Reference ID” is tracking number of e-porcha online application in website, with this Reference ID e-Porcha fee payment can be made through MeghnaPay.

4.       Why Reference ID is necessary?

• If customer wants to pay e-Porcha fee through MeghnaPay, Reference ID is mandatory.

5.       How customers will get Reference ID?

Step 1 - By visiting the e-Porcha website - https://www.eporcha.gov.bd/khatian-search-panel customer will find Khatian online application option.

Step 2 – Customer is required to fill the necessary land information in required box and click on search.

Step 3 - In next page, Customer is required to input the personal information with mobile number.

Step 4 - Now Customer can simply dial 333 and follow the instruction to get E-Porcha Reference ID for E-Porcha payment.

6.       What is the link for online application of e-Porcha?

• For online application of e-Porcha click here.

7.       How can Customer pay E-Porcha fees Payment through MeghnaPay App?

Step 1: Login to MeghnaPay App and tap on Fee Pay menu.

Step 2: Select E-Porcha fee Payment from Fee Type.

Step 3: Enter “Reference ID” and click amount field.

Step 4: System will show outstanding bill amount and due amount will be automatically inputted in the amount field.

Step 5: Enter MeghnaPay PIN and tap on PAY.

Step 6: Check the information and tap on CONFIRM icon for successful transaction.

Step 7: Customer will receive system generated confirmation message as well as a Receipt which can be downloaded and shared for further reference.

8.       Is there any service charge for E-Porcha fees Payment through Customer MeghnaPay Account?

• 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher) from MeghnaPay Customer Wallet and MeghnaPay Agent Points.
• No Service Charge will be applicable from Meghna Bank Branches.

9.       What is the validity of Reference ID?

• Reference ID is kind of OTP. It can be used once for the applied khatiyan number.

10.   Is the generated token renewable?

• Payment can only be made once with a single Reference ID, not more than once.

1. Can I send money to another MeghnaPay account anytime?

- Yes, you send money to any registered MeghnaPayy accountholder at any time 24/7.

2. Can I select receiver From my phone contact list for send money?

- Yes, you can select the recipient From contact list for fast and error- free transaction.

3. Is the receiver need to have MeghnaPay account to receive money?

- Yes, receiver needs to have a MeghnaPay account.

4. What is the minimum send money amount to MeghnaPay account?

- BDT 10 is the minimum amount you can send at a time to any MeghnaPay account.

5. What is the maximum amount I can send per day From MeghnaPay to MeghnaPay?

- You can send maximum BDT 25,000 daily.

6. What is the maximum amount I can send in a month?

- You can send maximum BDT 200,000 monthly.

7. How many times I can send money From MeghnaPay to another MeghnaPay account?

- You can send as many times as you want, but not more that the daily and monthly transaction amount limit.

8. What is the charge for send money?

- No service charge is applicable to send money using MeghnaPay Mobile App and BDT 5 is applicable for each send money using USSD (*735#)

1. Can I Add Money From my Meghna Bank Account to MeghnaPay?

- Yes. You can link your Meghna Bank account to MeghnaPay and add money instantly.

Moreover, you can Add Money From Meghna Bank i-Banking (Internet Banking) platform to MeghnaPay wallet.

2. Can I transfer money to my Meghna Bank account From MeghnaPay wallet?

- Yes. You can instantly transfer money From MeghnaPay to Meghna Bank account at any time.

3. How can I link my Meghna Bank account to MeghnaPay?

- If you register MeghnaPay account by selecting ‘Existing Meghna Bank Customer’ by inserting your debit card information, your Meghna Bank account will be automatically linked to your MeghnaPay account.

- You can also link your Meghna Bank account by following below steps:

o Login to “MeghnaPay” App

o Go to ‘Menu Bar’ From left side of the dashboard

o Select “Account Link”

o Insert your Debit Card information and press “Submit”.

- Also you can visit any nearest Meghna Bank Branch and submit the linkage form to link your account.

4. Can I link my Bank account to any MeghnaPay wallet?

- No. our MeghnaPay mobile number and the linked mobile number of Meghna Bank account have to be same.

5. I have multiple account linked to my Debit Card. Can I link all of those?

- Yes. If multiple accounts are linked to your debit card, all accounts will be linked to your MeghnaPay account.

6. How can I De-link my Meghna Bank account?

- You can visit any nearest Meghna Bank branch.

7. What is the minimum amount I can Add Money From Meghna Bank account?

- BDT 100 is the minimum amount you can add money to MeghnaPay account at a time.

8. What is the maximum amount I can add money per day From Meghna Bank account?

- You can add maximum BDT 50,000 daily.

9. What is the maximum amount I can add money in a month From Meghna Bank account?

- You can add maximum BDT 300,000 monthly.

10. How many times I can add money to my MeghnaPay account?

- You can add money to your MeghnaPay account as many times as you want, but not more that the daily and monthly transaction amount limit.

11. What is the charge for Meghna Bank Account Add Money Using Meghna Bank App?

- No Service Charge is applicable for Add Money MeghnaPay account.

12. Can I transfer money From MeghnaPay to Meghna Bank Account anytime?

- Yes, you can transfer fund From MeghnaPay to Meghna Bank Account at any time 24/7.

13. How can I Transfer fund From MeghnaPay to Meghna Bank Account?

- You can transfer money to your linked account as well as any Meghna Bank account.

14. Can I only transfer money to my own Bank account?

- No, you can transfer money any Meghna Bank account.

15. What is the minimum amount I can transfer to Meghna Bank account?

- BDT 100 is the minimum amount you can transfer at a time From MeghnaPay to Meghna Bank account.

16. What is the maximum amount I can transfer per day to Meghna Bank account?

- You can transfer maximum BDT 50,000 daily.

17. What is the maximum amount I can transfer in a month to Meghna Bank account?

- You can transfer maximum BDT 300,000 monthly.

18. How many times I can transfer money From MeghnaPay to my Meghna Bank account?

- You can transfer as many times as you want, but not more that the daily and monthly transaction amount limit.

19. What is the charge for money transfer From MeghnaPay to Meghna Bank account?

- 0.8% on transfer amount or BDT 5 (whichever is higher). 

1. Can I recharge my mobile using MeghnaPay?

- Yes

2. Can I recharge any mobile using MeghnaPay?

- Yes, you can recharge any Grameenphone, Robi, Airtel, Banglalink and Teletalk number. Both Prepaid and Postpaid recharge is available.

3. Can I avail mobile recharge offers if I use MeghnaPay mobile recharge?

- Yes. You can view available offers and avail these offers by using MeghnaPay mobile recharge.

4. Can I get talk-time, internet and bundle packages through MeghnaPay mobile recharge?

- Yes. You can enjoy talk-time, internet and bundle packages through MeghnaPay mobile recharge as offered by Mobile Network Operators (MNO).

5. Is there any charge applicable for mobile recharge?

- No

6. How to recharge any mobile number using MeghnaPay?

- Login to your MeghnaPay Wallet.

- Select “Mobile Recharge” option From the app home menu.

- Enter desired “Mobile Number”

- Select “Mobile Network Operator”

- Select Number Type (Prepaid or Postpaid).

- Enter Recharge “Amount” or select From “Offers”

- Enter MeghnaPay “Wallet PIN” and Tap on Recharge Icon for Initiating the Transaction.

7. What is the minimum transaction limit of mobile recharge From MeghnaPay?

- BDT 20 is the minimum transaction amount for mobile recharge.

8. What is the maximum transaction limit of mobile recharge From MeghnaPay?

- Maximum mobile recharge amount to any prepaid number is Tk. 1000 Taka and for postpaid mobile number, maximum mobile recharge in one transaction is Tk. 5000

9. What is the daily maximum amount of mobile recharge From MeghnaPay Account?

- BDT 10,000 per day is the minimum daily mobile recharge limit.

10. What is the monthly maximum amount of mobile recharge From MeghnaPay Account?

- BDT 100,000 per month is the maximum monthly mobile recharge limit.

11. How many times can I recharge using my MeghnaPay account?

- Daily maximum 50 and monthly 1,500 times you can use MeghnaPay mobile recharge.

1. Can I Add Money From my Meghna Bank Account to MeghnaPay?

- Yes. You can Add Money From Meghna Bank i-Banking (Internet Banking) platform to MeghnaPay wallet.

Moreover, you can link your Meghna Bank account to MeghnaPay and add money instantly.

2. How can I Add Money From Meghna Bank i-Banking to MeghnaPay?

- First, you need to add ‘MeghnaPay Account number’ as beneficiary.

- Then transfer balance From ‘Transfer to MeghnaPay’

3. What is the minimum amount I can Add Money From Meghna Bank account?

- BDT 100 is the minimum amount you can add money to MeghnaPay account at a time.

4. What is the maximum amount I can add money per day From Meghna Bank account?

- You can add maximum BDT 50,000 daily.

5. What is the maximum amount I can add money in a month From Meghna Bank account?

- You can add maximum BDT 300,000 monthly.

6. How many times I can add money to my MeghnaPay account?

- You can add money to your MeghnaPay account as many times as you want, but not more that the daily and monthly transaction amount limit.

7. What is the charge for Meghna Bank Account Add Money Using Meghna Bank App?

- No Service Charge is applicable for Add Money MeghnaPay account.

1. Is it possible to pay Meghna Bank credit card bill through MeghnaPay App?

• • Yes, Customer can pay Meghna Bank credit card bill through their MeghnaPay App.

2. How Can Customer pay Meghna Bank Credit card Bill Payment through MeghnaPay App?

• • Step 1: Login to MeghnaPay App and tap on Card Payment option
  • Step 2: Go through on terms and conditions and tap on Agree option
  • Step 3: Select Meghna Bank from the list.
  • Step 4: Enter 16-digit Credit Card number.
  • Step 5: Due amount will be automatically displayed.
  • Step 6: Select Currency Type (BDT or USD) and enter payment Amount.
  • Step 7: Enter MeghnaPay PIN and initiate the transaction.
  • Step 8: Then customer will get to view a transaction detailed page.
  • Step 9: Tap on Confirm button for successful transaction. Customer will receive system generated SMS regarding successful payment as well as digital receipt which can be downloaded and shared for future reference.

3. What is the Service charge applicable for Meghna Bank credit card bill payment through MeghnaPay?

• • 8% or BDT 5 (Whichever is higher) service charge will be applicable for Meghna Bank Credit card bill payment.

4. Can Customer pay Meghna Bank Credit Card Bill from MeghnaPay Agent Points?

• • Meghna Bank Credit Card Bill Payment service is also available at MeghnaPay registered Agent Points.

5. How long it requires updating Meghna Bank credit card bill payment from MeghnaPay?

• • Within one (01) working day Meghna Bank credit card bill payment through MeghnaPay will be updated after successful transaction.

      6. Is it possible to pay both BDT and USD payment from MeghnaPay App?

• • Yes, both BDT and USD payment is acceptable for Meghna Bank credit card bill payment through MeghnaPay.

      7. Is it possible to save Credit Card Numberas benificaery for future transaction?

• • For more convenience you can save your card information for future transaction. 

1. Is it possible to pay any Bank credit card bill through MeghnaPay App?

- Yes, Customer can pay any Bank credit card bill through their MeghnaPay App.

2. How Can Customer pay Credit card Bill Payment through MeghnaPay App?

- Step 1: Login to MeghnaPay App and tap on Card Payment option

- Step 2: Go through the terms and conditions and tap on Agree option

- Step 3: Select desired Bank from the list.

- Step 4: Enter 16-digit Credit Card number and Card Holder Name

- Step 5: Enter payment Amount, MeghnaPay PIN and initiate the transaction.

- Step 6: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.

- Step 7: Receive system generated SMS regarding successful payment.

3. What is the Service charge applicable for credit card bill payment through MeghnaPay?

- 0.8% or BDT 5 (Whichever is higher) service charge will be applicable for Credit card bill payment through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

4. Can Customer pay other Bank Credit Card Bill from MeghnaPay Agent Points or Meghna Bank Branches?

- No. Other Bank Credit Card Bill Payment service is currently not available at MeghnaPay Agent Points or Meghna Bank Branches.

5. How long it requires updating other bank credit card bill payment from MeghnaPay?

- Within two (02) working days as per BEFTN service availability, credit card bill payment through MeghnaPay will be updated after successful transaction.

6. Is it possible to pay both BDT and USD payment from MeghnaPay App?

- No, only BDT payment is acceptable for other Bank credit card bill payment through MeghnaPay.

7. Is it possible to save save beneficiary for future credit card payment?

- Yes. For more convenience you can save beneficiary information for future credit card payment.

8. What is the minimum and maximum limit of credit card payment?

- There is no minimum or maximum limit of credit card bill payment, but customer can pay BDT 300,000 credit card bill at a time as Customer can keep a maximum amount of BDT 300,000 balance in his/her MeghnaPay Account at any moment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

1. Is it possible to transfer fund to any Bank account from MeghnaPay?

- Yes, Customer can transfer fund to any Bank account from MeghnaPay.

2. How Can Customer transfer money from MeghnaPay App to any bank account?

- Step 1: Login to MeghnaPay App and tap on Transfers option

- Step 2: Select To Any Bank Account

- Step 3: Go through the terms and conditions and press on Agree button

- Step 4: Select desired Bank from the list.

- Step 5: Enter Bank Account number, Account Holder Name, Nick name, District and Branch

- Step 6: Select source account and enter transfer Amount, MeghnaPay PIN to initiate the transaction.

- Step 7: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.

- Step 8: Receive system generated SMS regarding successful transaction.

3. What is the Service charge applicable for fund transfer to other bank account from MeghnaPay?

- 1% or BDT 5 (Whichever is higher) service charge will be applicable for fund transfer to other bank account. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

4. Is it possible to transfer fund at any time from MeghnaPay?

- Yes, Customer can transfer fund 24/7 to any Bank account from MeghnaPay.

5. How long it requires updating other bank fund transfer request through MeghnaPay?

- Within two (02) working days as per BEFTN service availability, fund transfer through MeghnaPay will be updated.

6. Is it possible to save receiver bank information as beneficiary for future transaction?

- Yes. For more convenience you can save receiver bank information for future transaction.

7. What is the minimum amount can be transferred to bank account from MeghnaPay in a single transaction?

- Minimum BDT 100 per transaction.

8. What is the maximum amount can be transferred to bank account from MeghnaPay in a single transaction?

- Maximum BDT 50,000 per transaction.

9. What is the maximum amount customer can transfer money per day to Bank account?

- Maximum BDT 50,000 daily.

10. What is the maximum amount customer can transfer money in a month to Bank account?

- Maximum BDT 300,000 monthly.

11. How many times customer can transfer fund to bank account?

- As many times as required, but not more than the daily and monthly transaction amount limit.

1. Is it possible to add money from any Bank Card to MeghnaPay?

- Yes, Customer can add money from any bank card to MeghnaPay.

2. Which cards are acceptable for add money cards to MeghnaPay?

- Any American Express (Amex), Master Card and Visa cards (Debit, Credit and Prepaid cards) locally (Bangladesh) issued by any bank.

3. How Can Customer add money to MeghnaPay using Amex, Visa or Master card?

- Step 1: Login to MeghnaPay App and tap on Add Money option

- Step 2: Select Amex, Visa & MasterCard

- Step 3: Go through the terms and conditions and press on Agree button

- Step 4: Enter Amount & PIN, Initiate the transaction

- Step 5: In Next Slide, insert Card Number, Name on Card (cardholder’s name), Card Expiry date (MM/YY) and CVV (3 Digit which are usually found on the backside of a card on the signature strip) on your screen and press on PAY button.

- Step 6: Select OTP source and enter the OTP that received from your Card issuing bank.

- Step 7: Click submit button and after successful transaction customer will receive system generated SMS regarding successful transaction.

4. What is the Service charge applicable for Add Money from Cards?

- No service charge is applicable for Add Money from Cards to MeghnaPay. Card issuing bank may charge separately on card for MFS Add money transaction. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

5. Is it possible to Add Money at any time from Cards to MeghnaPay?

- Yes, Customer can add money 24/7 from any Bank card to MeghnaPay.

6. How long it requires to receive money at my MeghnaPay account?

- Instantly.

7. Is it possible to save Card information for future transaction?

- Yes. For more convenience, you can save card information for future transaction.

8. What is the minimum amount can be added to MeghnaPay from card in a single transaction?

- Minimum BDT 100 per transaction.

9. What is the maximum amount can be added to MeghnaPay from card in a single transaction?

- Maximum BDT 50,000 per transaction.

10. What is the maximum amount customer can add money per day from card?

- Maximum BDT 50,000 daily.

11. What is the maximum amount customer can add money in a month from card?

- Maximum BDT 300,000 monthly.

12. How many times customer can add money to MeghnaPay account?

- As many times as required, but not more than the daily and monthly transaction amount limit.

1. Is it possible to Add Money to MeghnaPay and transfer fund to any Bank account from MeghnaPay?

- Yes, Customer can add money from any bank account as well as transfer fund to any bank account from MeghnaPay.

2. How can Customer add money to MeghnaPay from any bank account?

- Step-1: Customer needs to log in to any Bank’s internet banking platform

- Step-2: Go to Transfers and then Other Bank

- Step-3: Select BEFTN, Bank Name: MEGHNA BANK, Branch: MFS-MEGHNA BANK LTD. (Routing Number 275275552), District: DHAKA

- Step-4: Enter MeghnaPay Wallet Number (01XXXXXXXXX) as Account Number and Account Holder Name, then save the information.

- Step-5: To initiate transfer enter amount and OTP and proceed the transaction.

- Step-6: As per BEFTN procedure, amount will be credited to MeghnaPay account within 01 working days and customer will receive a confirmation SMS.

3. How can Customer transfer money from MeghnaPay App to any bank account?

- Step 1: Login to MeghnaPay App and tap on Transfers option

- Step 2: Select To Any Bank Account

- Step 3: Go through the terms and conditions and press on Agree button

- Step 4: Select desired Bank from the list.

- Step 5: Enter Bank Account number, Account Holder Name, Nick name, District and Branch

- Step 6: Select source account and enter transfer Amount, MeghnaPay PIN to initiate the transaction.

- Step 7: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.

- Step 8: Receive system generated SMS regarding successful transaction.

4. What is the Service charge applicable for add money from other bank account to MeghnaPay?

- No service charge will be applicable for Add Money from other bank account. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

5. What is the Service charge applicable for fund transfer to other bank account from MeghnaPay?

- 1% or BDT 5 (Whichever is higher) service charge will be applicable for fund transfer to other bank account. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

6. Is it possible to add money or transfer fund at any time from MeghnaPay?

- Yes, Customer can transfer fund 24/7 to any Bank account from MeghnaPay. But transaction will be updated within one (01) working days as per BEFTN service availability.

7. How long it requires updating other bank fund transfer request through MeghnaPay?

- Within one (01) working days as per BEFTN service availability, fund transfer through MeghnaPay will be updated.

8. Is it possible to save receiver bank information during fund transfer through MeghnaPay as beneficiary for future transaction?

- Yes. For more convenience you can save receiver bank information for future transaction.

9. What is the minimum amount can be transferred to bank account from MeghnaPay in a single transaction?

- Minimum BDT 100 per transaction.

10. What is the maximum amount can be transferred to bank account from MeghnaPay in a single transaction?

- Maximum BDT 50,000 per transaction.

11. What is the maximum amount customer can transfer money per day to Bank account?

- Maximum BDT 50,000 daily.

12. What is the maximum amount customer can transfer money in a month to Bank account?

- Maximum BDT 300,000 monthly.

13. How many times customer can add money to MeghnaPay from other bank account?

- As many times as required, but not more than the daily and monthly transaction amount limit.

14. How many times customer can transfer fund to bank account?

- As many times as required, but not more than the daily and monthly transaction amount limit.

1. How does Online Merchant Payment work?

- You can purchase products/services from different eCommerce sites and make payment using MeghnaPay.

2. How to make online payment through MeghnaPay?

- Step 1: Select your desired products/services from eCommerce platform

- Step 2: Checkout after confirming your order

- Step 3: Select ‘MeghnaPay’ from Mobile Banking option or payment partner: SSLCommerz or aamarPay

- Step 4: MeghnaPay Payment Gateway will appear. Then enter MeghnaPay A/C number

- Step 5: Enter OTP received through SMS

- Step 6: Enter MeghnaPay A/C PIN and tap on Confirm button for successful transaction.

- Step 7: Receive system generated SMS regarding successful payment.

3. Is there any charge applicable for Merchant Payment?

- No service charge is applicable for merchant payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

4. How can I confirm the payment is successful?

- You will receive confirmation notification as well as SMS after payment. Also you can check your transaction by logging in to MeghnaPay app and download account statement. For any further issue, please contact 16735 or email to supportmeghnapay@meghnabank.com.bd.

5. What is the minimum and maximum limit of merchant payment?

- There is no minimum or maximum limit of merchant payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

1. Is it possible to purchase Guardian Life Insurance Policies from MeghnaPay?

- Yes, Customers can purchase Guardian Life Insurance Policies through MeghnaPay.

2. How Can Customer purchase Guardian Life’s Insurance Policies through MeghnaPay?

Step-1: Login to MeghnaPay App and Tap on Insurance menu.

Step-2: Go through Terms and Conditions and tap on AGREE to continue purchase procedure.

Step-3: Tap on Guardian Life Insurance menu.

Step-4: Customer will get to view different Insurance Policies along with respective terms and conditions from product list.

Step-5: Customer will select desired Insurance Package and fill up all the required fields (Customer Mobile Number & Email address, NID Number and Date-of-Birth of the Customer, NID Number and Date-of-Birth of the Nominee, OTP) regarding customer information and proceed for payment through MeghnaPay.

Step-6: While payment through MeghnaPay, Customer will provide MeghnaPay Account Number to obtain system generated OTP via SMS.

Step-7: Customer will enter OTP and MeghnaPay A/C PIN in the mentioned fields to confirm the transaction.

Step-8: Customer will receive a system generated confirmation message of successful transaction from MeghnaPay.

Step-9: Customer will also get policy purchase confirmation SMS and system generated policy documents in their email from Guardian Life Insurance.

3. How can Customer obtain OTP for Guardian Life Insurance Payment through MeghnaPay?

- After providing MeghnaPay Account Number while payment through MeghnaPay, a system generated OTP will be sent to Customer’s MeghnaPay number via SMS.

4. What is the Service charge of Guardian Life Insurance Policy Purchase Payment through MeghnaPay?

- No service charge will be imposed on MeghnaPay Customers. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

5. What types of product does Guardian Life offer through MeghnaPay?

• There are 2 types of Guardian Life Insurance Policies:

 Life Insurance:

 Health Insurance

6. How customer can claim for insurance coverage??

- Online Claim: Login to MeghnaPay App -> Insurance -> Guardian Life Insurance-> Claim

- Offline Claim: Call @16622.

7. How can customer get confirmation of the purchase?

- After successful payment, Guardian Life will send product purchase confirmation slip through email.

FAQs of Dhaka WASA Bill Payment through MeghnaPay

1. Is it possible to pay Dhaka WASA bill through MeghnaPay App?
- Yes, Customer can pay Dhaka WASA bill through MeghnaPay App.
2. How Can Customer pay Dhaka WASA Bill through MeghnaPay App?
- Step 1: Login to MeghnaPay App and tap on Utility menu
- Step 2: Select Water and then choose Dhaka WASA
- Step 3: Enter Bill Number, press Next and your outstanding bill will be shown.
- Step 4: Enter payment Amount, MeghnaPay PIN and initiate the transaction.
- Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful
transaction.
- Step 6: Receive system generated SMS regarding successful payment.
3. What is the Service charge applicable for Dhaka WASA bill payment through MeghnaPay?
- 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for Dhaka WASA bill
payment through MeghnaPay. For MeghnaPay Limit and Charges visit:
http://tinyurl.com/2uf6uua3.
4. How long it requires updating Dhaka WASA bill payment from MeghnaPay?
- Dhaka WASA bill payment through MeghnaPay will be updated instantly after successful transaction.
5. What is the minimum and maximum limit of utility bill payment?
- There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges
visit: http://tinyurl.com/2uf6uua3.

FAQs of Khulna WASA Bill Payment through MeghnaPay

1. Is it possible to pay Khulna WASA bill through MeghnaPay App?
- Yes, Customer can pay Khulna WASA bill through MeghnaPay App.
2. How Can Customer pay Khulna WASA Bill through MeghnaPay App?
- Step 1: Login to MeghnaPay App and tap on Utility menu
- Step 2: Select Water and then choose Khulna WASA
- Step 3: Enter Bill Number, Bill Type, then press Next and your outstanding bill will be shown.
- Step 4: Enter payment Amount, MeghnaPay PIN and initiate the transaction.
- Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful
transaction.
- Step 6: Receive system generated SMS regarding successful payment.
3. What is the Service charge applicable for Khulna WASA bill payment through MeghnaPay?
- 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for Khulna WASA bill
payment through MeghnaPay. For MeghnaPay Limit and Charges visit:
http://tinyurl.com/2uf6uua3.
4. How long it requires updating Khulna WASA bill payment from MeghnaPay?
- Khulna WASA bill payment through MeghnaPay will be updated instantly after successful
transaction.
5. What is the minimum and maximum limit of utility bill payment?
- There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges
visit: http://tinyurl.com/2uf6uua3.

Is it possible to recharge DESCO Prepaid meter recharge through MeghnaPay App?

• Yes, Customer can recharge DESCO Prepaid meter through MeghnaPay App.

How Can Customer recharge DESCO Prepaid meter through MeghnaPay App?

• Step 1: Login to MeghnaPay App and tap on Utility menu
• Step 2: Select Electricity and then choose DESCO Prepaid
• Step 3: Enter DESCO Account Number, Recharge Amount, Mobile Number
• Step 4: Enter MeghnaPay PIN and initiate the transaction.
• Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction. 
• Step 6: Receive system generated SMS regarding successful payment.

What is the Service charge applicable for DESCO Prepaid meter recharge through MeghnaPay?

• 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for DESCO Prepaid meter recharge through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3. 

How long it requires updating DESCO Prepaid meter recharge from MeghnaPay?

• DESCO Prepaid Meter will be recharged instantly after successful transaction and customer will be notified through SMS.

What is the minimum and maximum limit of utility bill payment?

• There is no maximum limit of DESCO Prepaid meter recharge. Minimum Recharge amount is BDT 200.  For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

FAQs of DESCO Postpaid Bill Payment through MeghnaPay

1. Is it possible to pay DESCO Postpaid bill through MeghnaPay App?
- Yes, Customer can pay DESCO Postpaid bill through MeghnaPay App.
2. How Can Customer pay DESCO Postpaid Bill through MeghnaPay App?
- Step 1: Login to MeghnaPay App and tap on Utility menu
- Step 2: Select Electricity and then choose DESCO Postpaid
- Step 3: Enter Bill Number, Press Next and your outstanding bill will be shown.
- Step 4: Enter payment Amount, MeghnaPay PIN and initiate the transaction.
- Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful
transaction.
- Step 6: Receive system generated SMS regarding successful payment.
3. What is the Service charge applicable for DESCO Postpaid bill payment through MeghnaPay?
- 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for DESCO Postpaid
bill payment through MeghnaPay. For MeghnaPay Limit and Charges visit:
http://tinyurl.com/2uf6uua3.
4. How long it requires updating DESCO Postpaid bill payment from MeghnaPay?
- DESCO Postpaid bill payment through MeghnaPay will be updated instantly after successful
transaction.
5. What is the minimum and maximum limit of utility bill payment?
- There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges
visit: http://tinyurl.com/2uf6uua3.

FAQs of Jalalabad Gas Bill Payment through MeghnaPay

1. Is it possible to pay Jalalabad Gas bill through MeghnaPay App?
- Yes, Customer can pay Jalalabad Gas bill through MeghnaPay App.
2. How Can Customer pay Jalalabad Gas Bill through MeghnaPay App?
- Step 1: Login to MeghnaPay App and tap on Utility menu
- Step 2: Select Gas and then choose Jalalabad Gas
- Step 3: Enter Bill Number, Bill Type, then press Next and your outstanding bill will be shown.
- Step 4: Enter payment Amount, MeghnaPay PIN and initiate the transaction.
- Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful
transaction.
- Step 6: Receive system generated SMS regarding successful payment.
3. What is the Service charge applicable for Jalalabad Gas bill payment through MeghnaPay?
- 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for Jalalabad Gas bill
payment through MeghnaPay. For MeghnaPay Limit and Charges visit:
http://tinyurl.com/2uf6uua3.
4. How long it requires updating Jalalabad Gas bill payment from MeghnaPay?
- Jalalabad Gas bill payment through MeghnaPay will be updated instantly after successful transaction.
5. What is the minimum and maximum limit of utility bill payment?
- There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges
visit: http://tinyurl.com/2uf6uua3.

FAQs of MeghnaPay Self-registration Credit Bonus Campaign 2024

1. What is the Offer?

• Get bonus on MeghnaPay Self-Registration.

2. What is the bonus amount?

• Tk 40 bonus after successful self-registration.

3. When will I get the bonus amount?

• Customers will receive Tk 40 bonus instantly in his/her MeghnaPay account after successful self-registration.

4. How can I avail this offer?

• To avail this offer,
  • Download MeghnaPay App and ‘Sign Up’ for self-registration. To know registration procedure using NID, click here: https://www.meghnabank.com.bd/page/e-kyc-registration/meghna-pay
  • Or, if you are an existing customer of Meghna Bank, you can get registered using Debit Card. ‘Sign Up’ by inserting your debit card information e.g. Card number, expiry date, PIN and complete registration procedure. Please ensure that your MeghnaPay mobile number and the linked mobile number of your Meghna Bank account is same.

5. Where can I download MeghnaPay App?

• MeghnaPay App download link: https://tinyurl.com/MeghnaPaydfs

6. How long this campaign will continue?

• This campaign will continue from 15^th February to 15^th April, 2024.

7. Who are eligible to open MeghnaPay account through self-registration?

• Anyone with a valid National ID card or existing Meghna Bank customer with active Debit Card.

8. Can a customer do register more than once?

• Customer can register only once with his/her National ID or Photo ID.

9. Can I get bonus if I reopen my closed MeghnaPay account?

• Reopening any closed account is not eligible to get bonus.

10. Can bonus offer be availed for registration from Meghna Bank Branch or any other sources?

• This campaign is not applicable for registration from any other sources other than self-registration through MeghnaPay App.

11. What document is required for opening MeghnaPay account?

• Only valid National ID card or active Meghna Bank Debit Card is required for opening MeghnaPay account.

12. Is there a reward if I refer a friend?

• Referral bonus is not applicable.

1. If I capture photo from another photo or NID photo, will I get bonus?

• You need to capture your live photo to be eligible for bonus. Your MeghnaPay account will be changed into dormant status if you capture photo from another photo or NID photo.

1. How to active my MeghnaPay account, if it is in dormant status?

• You need to send your MeghnaPay account information and valid documents along with selfie photo to supportmeghnapay@meghnabank.com.bd.

Is it possible to pay DPDC Postpaid bill through MeghnaPay App?

• Yes, Customer can pay DPDC Postpaid bill through MeghnaPay App.

How Can Customer pay DPDC Postpaid Bill through MeghnaPay App?

• Step 1: Login to MeghnaPay App and tap on Utility menu
• Step 2: Select Electricity and then choose DPDC Postpaid
• Step 3: Enter Bill Year, month and DPDC Account Number
• Step 4: Enter MeghnaPay PIN and initiate the transaction.
• Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction. 
• Step 6: Receive system generated SMS regarding successful payment.

What is the Service charge applicable for DPDC Postpaid bill payment through MeghnaPay?

• 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for DPDC Postpaid bill payment through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3. 

How long it requires updating DPDC Postpaid bill payment from MeghnaPay?

• DPDC Postpaid bill payment through MeghnaPay will be updated instantly after successful transaction.

What is the minimum and maximum limit of utility bill payment?

• There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

Is it possible to pay WZPDCL Postpaid bill through MeghnaPay App?

• Yes, Customer can pay WZPDCL Postpaid bill through MeghnaPay App.

How Can Customer pay WZPDCL Postpaid Bill through MeghnaPay App?

• Step 1: Login to MeghnaPay App and tap on Utility menu
• Step 2: Select Electricity and then choose Westzone (WZPDCL) Postpaid
• Step 3: Enter WZPDCL Account Number and Amount
• Step 4: Enter MeghnaPay PIN and initiate the transaction.
• Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction. 
• Step 6: Receive system generated SMS regarding successful payment.

What is the Service charge applicable for WZPDCL Postpaid bill payment through MeghnaPay?

• 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for WZPDCL Postpaid bill payment through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3. 

How long it requires updating WZPDCL Postpaid bill payment from MeghnaPay?

• WZPDCL Postpaid bill payment through MeghnaPay will be updated instantly after successful transaction and customer will be notified through SMS.

What is the minimum and maximum limit of utility bill payment?

• There is no minimum or maximum limit of utility bill payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

1. Is it possible to pay Land Development TAX through MeghnaPay App?

• Yes, Customer can pay Land Development TAX through MeghnaPay App.

2. How Can Customer pay Land Development through MeghnaPay App?

Step 1: Login to MeghnaPay App and tap on “Fees Pay” menu

Step 2: Select e-Service and then choose Land Development Tax

Step 3: Enter Payment Token and click on Next option

Step 4: Amount will auto fetch as per Payment Token and Enter MeghnaPay PIN and initiate the transaction.

Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.

Step 6: Receive system generated SMS regarding successful payment.

3. What is payment token?

• Token is a unique number of a holding, with which Land Development TAX can be paid.

4. How to generate token?

• By clicking on the Holding option at Land Development TAX registration panel, customer will find three options - Objection, Online Payment and Token Generate. Customer is required to click on “Token Generate” option to generate payment Token. To register for Land Development TAX click here

5. Where can I get the token number after generating the token?

• You will receive token number via SMS at your registered mobile number.

6. When the token will be expired?

• After 72 hours or three days of generating, the token will be expired.

7. Is the generated token renewable?

• Payment can only be made once with a single token number, not more than once.

8. Can customer pay land development TAX by MeghnaPay without registering online?

• No, customers need to register online & generate token for online payment.

9. What information is required for Land Development TAX Payment through MeghnaPay?

• To pay Land Development TAX through MeghnaPay, customer needs only “Payment Token” number.

10. What is the Service charge applicable for Land Development Tax payment through MeghnaPay?

• 1% of the transaction amount (minimum Tk 5 or maximum Tk 25 whichever is higher) from MeghnaPay Customer Wallet and MeghnaPay Agent Points.
• No Service Charge will be applicable from Meghna Bank Branches.

11. What is the minimum and maximum Amount limit of Land Development Tax payment?

• There is no minimum or maximum limit of fees payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3

1. How does Sonali Payment Gateway Payment work?

• You can make payment for different Education, Government etc. fees using MeghnaPay and i-Banking platform.

2. What fees can be paid through MeghnaPay and i-Banking?

        MeghnaPay and Internet Banking customers can make payment of 800+ organizations through Sonali Payment Gateway.

        Few highlighted services of these are mentioned below.

• Education Fees Payment
  • Banking Professional Exam-IBB
  • BUET
  • HSC Fee
  • 7 College Fee
  • Comilla University
  • National University
  • Jatiya Kabi Kazi Nazrul Islam University
  • Dhaka Polytechnic
  • Viqarunnisa Noon School & College
  • Technical Training Centre( TTC)
  • Bangladesh University of Textiles (BUTEX)
  • GCAHS Fees
  • BTEB Institute

• Government Fees Payment
  • Universal Pension Scheme
  • Travel Tax
  • Income Tax
  • VAT Online
  • Customs Bond
  • Police Clearance
  • Kamalapur ICD
  • E-Challan & A-Challan

• Others
  • Bangladesh House Building Finance Corporation
  • DPDC Postpaid
  • BTCL
  • DESCO Postpaid
• Online Bill Payment System Link (https://sbl.com.bd:7070/)

3. How to make payment through MeghnaPay using Sonali Bank Payment Gateway?
   • Step 1: Check your payment amount and proceed for payment
   • Step 2: Select ‘Sonali Bank’ during Payment
   • Step 3: Select ‘MeghnaPay’ from Mobile Banking option
   • Step 4: MeghnaPay Payment Gateway will appear. Then enter MeghnaPay A/C number
   • Step 5: Enter OTP received through SMS
   • Step 6: Enter MeghnaPay A/C PIN and tap on Confirm button for successful transaction.
   • Step 7: Receive system generated SMS regarding successful payment.

4. Is there any service charge applicable for Payment?

• 1% Service Charge (of transaction amount) is applicable for payment through Sonali Bank payment gateway.

5. How can I confirm the payment is successful?

• You will be notified through confirmation SMS from MeghnaPay as well as Sonali Bank after successful payment. Also you can check your transaction statement by logging in to MeghnaPay app and download account statement. For any further issue, please contact 16735 or email to supportmeghnapay@meghnabank.com.bd.

6. What is the minimum and maximum limit of payment?

• There is no minimum or maximum limit of payment. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

7. Are all services available in MeghnaPay and i-Banking Platform?

• All services are currently available on MeghnaPay platform. While few services are presently accessible on the i-Banking platform and all services will be available shortly.

1. Is it possible to transfer money from MeghnaPay to any City Bank Account?

• MeghnaPay customers can transfer money to any City Bank Account instantly.

2. Is it possible to transfer money from City Bank Account to any MeghnaPay Account?

• You can transfer money from Citytouch to MeghnaPay wallet instantly.

3. Is transfer money to City Bank account service available at both MeghnaPay App and USSD Platform?

• Currently, Money transfer to City Bank account from MeghnaPay account is available only from MeghnaPay App

4. What is the process of transferring money from MeghnaPay Account to City Bank Account through MeghnaPay App?

• Login to “MeghnaPay” App
• Tap on “Transfers” menu in app home screen
• Select “Instant Bank Transfer” from the list
• Select “The City Bank” from the list
• Enter or select City Bank Account Number correctly and tap on ‘Next’ button.
• Check City Bank Account Number and Account Name & set a “Nick Name” for beneficiary management.
• Select “Source Account” & Enter “Amount” & MeghnaPay “PIN” and Tap on ‘Next’ button.
• In the confirmation page, check transferred amount details and Tap on Confirm
• Customers will receive transaction confirmation SMS.

5. How to transfer money from Citytouch to any MeghnaPay Account?

Beneficiary Management in Citytouch:

• Login to “Citytouch” Platform
• Tap on “Beneficiary Management”
• Select “MFS Transfer” as Type of Transfer.
• Click on “Add Beneficiary”
• Select “MeghnaPay” as MFS, set “Nick Name” of Customer, Enter “MeghnaPay Account Number’’ (mobile number) and tap next.
• Check and Confirm details of entered Nick Name and Account Number. Tap Confirm.
• Select a City Bank account/Card Information and Enter Card PIN and click on Add.

 Transaction Initiation from Citytouch:

• Login to “Citytouch” Platform
• Tap on “MFS Transfer” from Home.
• Select “MeghnaPay” as MFS & “MeghnaPay Account” from Dropdown.
• Select your “City Bank Account/Card” from Dropdown.
• Select or Enter “Transfer Amount”
• Enter “OTP” that received from City Bank & click on Submit.
• Check transaction details and click on “Confirm” to finalize the transaction.

6. What is the minimum amount that customers can transfer from MeghnaPay account to City Bank and Citytouch to MeghnaPay Account in a single transaction?

• Minimum BDT 100.

7. What is the maximum amount that customers can transfer from MeghnaPay account to City Bank & CityTouch to MeghnaPay Account in a single day and in a single transaction?

• For MeghnaPay to City Bank Account, customers can transfer maximum BDT 50,000 daily/per transaction.
• For Citytouch to MeghnaPay Account, customers can transfer maximum BDT 50,000 daily/per transaction.

8. What is the maximum amount that customers can transfer from MeghnaPay account to City Bank and Citytouch to MeghnaPay Account in a month?

• Customers can transfer maximum Tk. 3,00,000 monthly.

9. Is there any service charge applicable for transferring fund from CityTouch to MeghnaPay Account?

• No, MeghnaPay will not charge for Citytouch to MeghnaPay Account transfer transaction.

10. What is the charge for Transferring fund from MeghnaPay to City Bank Account using MeghnaPay App?

• 1% (minimum Tk 5) charge on transaction amount is applicable for transferring money from MeghnaPay to City Bank Account using MeghnaPay App.

11. How long it requires to adding the balance in requested Account?

• Money will be added to requested account instantly.

FAQs of NESCO Prepaid Meter Recharge through MeghnaPay

1. Is it possible to recharge NESCO Prepaid Meter through MeghnaPay App?

- Yes, Customer can recharge NESCO Prepaid meter through MeghnaPay App.

2. How Can Customer recharge NESCO Prepaid Meter through MeghnaPay App?

- Step 1: Login to MeghnaPay App and tap on Utility menu

- Step 2: Select Electricity and then choose NESCO Prepaid

- Step 3: Enter NESCO Account Number, Recharge Amount, Mobile Number

- Step 4: Enter MeghnaPay PIN and initiate the transaction.

- Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.

- Step 6: Receive system generated SMS regarding successful payment.

3. What is the Service charge applicable for NESCO Prepaid meter recharge through MeghnaPay?

- 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for NESCO Prepaid meter recharge through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

4. How long it requires to update the meter after successful NESCO Prepaid recharge through MeghnaPay?

- NESCO Prepaid Meter will be recharged instantly after successful transaction and customer will be notified through SMS.

5. What is the minimum and maximum limit of NESCO Prepaid meter recharge through MeghnaPay?

- There is no maximum limit of NESCO Prepaid meter recharge. Minimum Recharge amount is BDT 200. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

 FAQs of NESCO Postpaid Bill Payment through MeghnaPay

1. Is it possible to pay NESCO Postpaid bill through MeghnaPay App?

• Yes, Customer can pay NESCO Postpaid bill through MeghnaPay App.

2. How Can Customer pay NESCO Postpaid Bill through MeghnaPay App?
   • Step 1: Login to MeghnaPay App and tap on Utility menu
   • Step 2: Select Electricity and then choose NESCO Postpaid
   • Step 3: Enter Bill Number, Press Next and your outstanding bill will be shown.
   • Step 4: Enter MeghnaPay PIN and initiate the transaction.
   • Step 5: Get to view a transaction detailed page, then tap on Confirm button for successful transaction.
   • Step 6: Receive system generated SMS regarding successful payment. 

3. What is the Service charge applicable for NESCO Postpaid meter Bill Payment through MeghnaPay?

• 1% (minimum BDT 5 and maximum BDT 25) service charge will be applicable for NESCO Postpaid meter Bill Payment through MeghnaPay. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.

4. How long it requires to update the meter after successful NESCO Postpaid Bill Payment through MeghnaPay?

• NESCO Postpaid meter bill payment through MeghnaPay will be updated instantly after successful transaction.

5. What is the minimum and maximum limit of NESCO Postpaid bill payment through MeghnaPay?

• There is no minimum or maximum limit for NESCO Postpaid bill payment. Minimum Bill Payment amount is BDT 200. For MeghnaPay Limit and Charges visit: http://tinyurl.com/2uf6uua3.